east-metro Testimonials

write a review

Write a Review

    Please select your rating.
  • Please provide your city
  • Please provide your state
  • Please provide a quote
  • Please provide your review
They provided free estimate with everything that would be done. The work was done quickly and the clean up was very good. No mess left. Very happy that I was able to get everything scheduled and taken care of by e-mail which was very convenient.
Pam B.
The estimate provided me lots of information. Monster was much more knowledgeable and honest than the other estimator who came out. We are very happy with the work and recommend them highly. Thanks!
Meredith T.
I was happy with every interaction with Monster Tree Services. The bid was low, the office was in communication often, and they took care of notifying the power company and neighbors about the work. Even though there were delays due to needing to get a crane to avoid hitting power lines, when they came to do the work it went quickly and efficiently. They raked up afterwards, and here's the best part: I locked myself out of my house right as they were leaving, and Todd, the crew leader, helped me get back in the house by his deft use of an all purpose tool. Todd's the best! The crew also helped me save a section of the tree to use as a flower stand next to my front door. I'm a satisfied customer!
Mary D.
Not only do they do a fantastic, efficient ,and professional job but the workers are some of the nicest guys around!
Renee T.
The clean up after our trees were removed was very good given that there was snow on the ground.
Rich Krause
I'm very happy with tree service Monster provided.
Denise C.
I had an amazing experience working with the Monster Tree Service crew! They were fast, efficient, experienced, polite, funny and super hard workers. I would absolutely recommend them to anyone and look forward to having them come back out to remove a few more once my "money tree" grows a bit! Thanks again!
Shannon O.
1. Jon came for an estimate and he is really knowledgeable about trees and scrubs. He told me clearly what is going to happen in the project. The price quote is fair. 2. The project was scheduled on the next day. 3. The crew were very courteous and professional. They did a great job to cut down two trees and trim trees & scrubs, finally they did a nice cleanup. My yard looks good and we are happy for the service. Highly recommend this company.
L. Cao
I am very happy with the work Monster Tree Service did in taking down my two pine trees. The men were fast, efficient & clean-up was excellent. Would definitely recommend Monster Tree Service to family & friends.
Gayle M.
We are very satisfied with the performance of the Monster work team. There were 4 strong young men who were here for less than 2 hours to complete an enormous amount of work - from shaping and trimming shrubs and bushes to removing numerous 20-ft saplings and willows that were blocking our view of the pond. The crew was courteous, friendly, well-coordinated and quick while also observing safety rules. They cleaned up every leaf and twig before they left. Great job, Monster- Thanks!
Erickson family
Very happy with the work, Todd gave us some advice, the clean up was done very well, look forward to the crew cleaning up our Pin Oaks in December.
Jim and Karen A.
So impressed! They earned our loyalty! We had a tree the crew decide it was too dangerous for their safety, I agreed. This was on a Friday. Over the weekend the crew supervisor kept reviewing the situation - coming up with a solution - contacted me first thing Monday to come back out that day, and tackled the very dangerous tree. Total win - win for them for being safe and professional , and our property is now more safe and secure. Great communication with the office and crew, wonderful people at Monster.
Howie L.
Not only did they save the tree, they also cleaned up the mess nicely and fit me in a week early in spite of their busy schedule. The crew took good care of my storm-damaged catalpa, saving it for the coming years by removing the broken limb.
Ranae B.
We were very pleased with professional job that they did for us. Also, when they say Clean-up the area they Mean It! Not only did they clean up our yard but any areas in the neighbor's yard as well. Would We hire them again? Absolutely!
The Monster Tree crew did a great job pruning, raising the canopy and thinning the crown on three large Ash trees and one large Maple tree. One guy climbed way up in the trees with safety rope and chain saw and hand saws. They were very professional and cleaned up well. I would recommend them to neighbors and friends.
The sales person, tree removers, customer service staff and tree stump grinder were all amazing. Knowledgeable and courteous staff who answered all questions and gave opinions as to what would be the most cost effective way to deal with our trees. Dan, the stump grinder, was very efficient, prompt and friendly. Thank you Monster Tree staff for your help with our yard!!
Amy W.
Had a huge brush pile needing removal but was worried about damage to my new $14k driveway. So they used a small skid steer with a claw to take the brush out to the street and chip it there. Very nice job, no damage, they cleaned up the area when finished, looks great. Price was not what I'd call cheap but this job required special treatment. The people I dealt with at Monster were all very nice and helpful.
Kurt L
From start to finish, Monster was fantastic. John squeezed us in for a large oak removal before the snow came and unfortunately the diggers damaged our lawn in a few spots due to the damper than expected soil. Without reservation John said he'd send someone out after the thaw to fill in the damage. Spring arrived and Kim was calling to schedule the crew to return. Todd led the crew taking down the trees and also returned to patch in the dirt, seed and clean up remaining debris that had fallen over the winter. Such a great group and while I hope to not lose any more trees, I wouldn't hesitate to call Monster again. Thank you Kim, John & Todd!!!
Peelman Family
Watching the men from Monster Tree Service work was mesmerizing. The care they took over six hours to trim trees and to take down a dead tree that required they work at easily 80 feet above ground was exceptional. They made sure neither electrical wiring or our garage was damaged in any way. And, they kept right to the estimate of cost the company made. I highly recommend this company for any tree service you need.
Grant A.
This crew was amazing! One of the guys was like a monkey. He climbed up to the top and whittled the trees down lowering them with a rope. If I would have tried that. I wouldn’t be writing this now. I will call them back when I can save up to have 3 more trees removed. I will leave your sign in my yard for awhile to let everyone know about you.
Tom G.
Jon & team did a great job! They even cleaned up the leaves and other stuff in our yard so we had a great looking property when we got home from work. Definitely going to recommend them to our friends!
Morgan C.
I would highly recommend Monster Tree Service out of Lake Elmo. All aspects of their service was very courteous and professional, ranging from Jon’s estimates/recommendations to Kim’s customer service to Todd and his crew for the actual tree services. Todd and crew were amazing….very attentive to customer satisfaction and performing quality work. My neighbor who also had Todd’s crew trim a tree was equally impressed and extremely pleased. JOB WELL DONE Monster Tree Service !!!
Bob E.
We found Monster Tree thorough and knowledgeable in their work and respectful in their approach. The foreman was able to explain what needed to be done and why, and the job and the cleanup were first-rate. Highly recommended.
Despite raining all day the team showed up when expected and completed the work as agreed. I appreciate that they did not need me to schedule another day off due to the weather even though it could not have been much fun up that tree in the wind, rain and cold.
Tom C.
The Monster Tree Service team was professional and prompt from start to finish. Jon made the estimate process easy, Kim worked all the details and Todd and his skilled crew did a great job completing all the agreed to work. Everything looked great – they even took away a bunch of leaves that were on the ground- nice! I would recommend Monster Tree without reservation.
Dan W.
Have used St. Croix Tree Service in the past, but will ONLY use Monster Service in the future! Trimmed trees, picked up all the branches and debris, did a wonderful job of cleaning up leaves off our steps – not even something I would have expected! Very good experience and they’ll be back in the Spring. Way over and above service – very friendly and checked to be sure everything was done to our satisfaction. Already told friends about this company! HIGHLY recommend them!
The Monster team was great. They were on time, skilled and friendly. I felt they went the extra step with their service and I will definitely call them again when I need tree work done.
Dennis R.
The Monster crew did a great job with trimming four trees & removing one. They had me check the various tree trimming to make sure it was done to my satisfaction, which it was. Their clean up was very good. I would recommend them to anyone who wants tree service.
Evelyn P.
East Metro Monster Tree Service was a company I would recommend. I felt Jon was honest, fair and knowledgeable when he came to give me an estimate. Todd and the crew did a very good job of trimming the trees and cleaning up afterwards. Jon, Todd and crew all arrived on time. I really appreciated all of the work they did and would recommend Monster if you need work done.
Catherine J.
Very impressed with the Monster crew. Fantastic job! Thank you so much!
Susan C.
We were very happy with the great job the Monster crew did. They were very courteous and informative. We had no issues and they cleaned up the site up very well.
Jim B.
Great job. Took out a silver maple. Cleaned up the yard after. Even worked through a surprise rain shower. The fee was very reasonable. I’d highly recommend Monster Tree service to anyone needing tree service.
Paul B.
Your men were courteous and did a good job. You did work for my son and he recommended you to me and now I would also recommend you to others.
Phillip C.
Were we happy with the service? Extremely. Would we recommend East Metro Monster? Absolutely. Monster provided a prompt and reasonable estimate to remove two very large evergreen trees from our back yard (no craning the trees over the house as another company claimed was necessary). When the crew was out, they were all very friendly and professional. The site looked great after they were complete. Two items stood out, showing that this was more than just a ‘get it done and leave’ job: 1) A small branch came down against our shed. I happened to see it occur and wasn’t concerned. Rather than just moving the branch and ignoring it, I was told about it and asked to come out and ensure there was no damage they could not see. 2) There was an unrelated tree with a branch growing against the house. I was asked if they could also trim that branch away from the house. Thanks for a very good experience.
Chris Z.
Crew did a good job. Cleanup was excellent
Patrick M.
Todd and crew did a wonderful job cleaning up on our huge Ash Tree.
Terry B.
Monster Tree Service did a very good job at cutting a large; around 20′ silver maple tree down. We also had them grind the stump up after it was cut down and everything was cleaned up when we came home. They were very careful not to hurt any other tree’s that were near the one that was cut or bushes. It was done very professionally and was very happy with the work they did.
Doreen D.
They came out and took down a 60 foot pine tree in a few hours. Clean up was impeccable. We were so impressed with their work. We will recommend them to anyone and everyone we know. The guys were polite and friendly and sometimes that’s 1/2 the battle. So we thank your company so much.
Laura M.
Monster Tree Service removed a tree in our side yard right between our house and the neighbors house. I was gone all day and when I came back, it was like aliens beamed the tree into outer space! Not a trace. Just a 2 foot pile of wood chips where the tree stood. This tree hung over our house and into the neighbors yard. Just gone! I have to admit there minor divots in the lawn where the main trunk fell and the wind blew a little chainsaw dust around for a couple of days. But, I was soo pleased and I absolutely, highly recommend Monster Tree for trimming or removal.
Mitch H.
I was delighted with the speed and efficiency your team provided in doing the work in my yard. My neighbors were so impressed with the work and courteous staff they also had work done. I can’t say enough about Monster!
Beth G.
Very efficient job! I am looking forward to my future CLEAN deck that now has sunlight! Talk to you next season about my need for some stump removal.
Arlene R.
Thank you! I will certainly recommend Monster Tree to anyone who asks!
Mike G.
We would like to give special recognition to the Monster Tree Service Crew that trimmed our trees on November 25, 2014. They were outstanding working as a team. They were extremely safety conscious, always looking out for each other and helping others at all times. They would check with us a number of times to be sure it was being done the way we requested. Their clean-up was excellent considering the snow cover. They were all very pleasant when we had any questions. We would highly recommend them to anyone in need of tree services.
Dean & Louaine W.