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“Thank you so much for a completely pleasant and effortless experience. It was a nice touch that the owner was at my work site on the first day of work, to make sure all was going well. As a service business owner/operator, I understand the time constraints on owners, so his presence, and my being able to meet and chat briefly with him, were nice extras. Every crew member was polite and professional. Great communication (again, something sadly lacking in many service businesses these days). And, to top it off, my property was left neat and clean once the job was completed.
Thanks very much for an overall positive experience. You have won my loyalty and future business!