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“I was dreading the removal of our damaged tree but the entire team was courteous and reassuring throughout the entire process. Calls were answered promptly, quotes were very reasonable - no need to haggle - and the site crews was on time, efficient and went the extra mile to take care of other items I'd forgotten since the original quote. We highly recommend Monster Tree Service of North Dallas and will definitely be using them again!”
“It is difficult to fully express the exemplary courtesy, care and professionalism of the entire team at Monster Tree Services. From the initial call through the completion of the job, every aspect was accomplished to the highest standards of customer service. I had not reviewed the testimonials initially but afterwards I can say none are overstated in any way. We will be a repeat customer of Monster Tree Service and will cheerfully recommend them to all our friends and neighbors with no hesitation. Compared to all tree services we have ever used, Monster Tree Service is superior in all categories. Watching them at work is like watching a well oiled machine, performing a difficult task in an efficient and practiced manner. In addition to each of them dealing with their customer interface in a straightforward, friendly and courteous manner they are no less capable of dealing with each other in the same fashion. Their attention to detail and their awareness of each other while performing the task at hand showed great teamwork as well as skill. Also their superior work ethic and equipment/tools allowed them to be amazingly fast at completing the job.”
“The guys that came here were awesome they got the trees out and were very careful keeping the needles from the trees from falling in our pool. They were very friendly and very professional. We appreciate your work! I would recommend them to anyone who needed trees cut down!”
“Wish we had more trees! What a delight to finally find a company that truly understands customer service. From Brad that came out to give us an estimate (on the spot at that) to the very professional crew that showed up, everyone knows customer service.
We are old and picky but that didn’t bother Chris or his team. They know trees and how to properly prune all types. They stopped to explain what they were going to do and made sure we understood before beginning. After they cleaned up and left, you could only tell they had been here because of our beautiful trees!
Monster Tree Service is the company to call if you want professional pruning done at a very reasonable price.”
“I am sure you know we live in a community of seniors and are not easy to please! It was very refreshing when your employees showed up to remove our tree. The young men that removed my tree were very professional and very kind in speaking to me and answered all my questions. You can be proud that they represent your company.”
“You always give great customer service and send an exceptional crew to do my trees that is why I am a repeat customer and recommend you to my friends. I believe the crew you sent today was the best one yet!”
“I have used Monster Tree Service for several years. Jamie, in the office, has been very helpful in setting up a time for Jeff to give me a quote for tree removal. He was quick and knows is stuff about trees, beyond just cutting them down or trimming them. I appreciate your services, keep up the good work.”
“I just wanted to say with many thanks for the great job your team did on my trees yesterday. In addition, I can’t tell you how nice and thoughtful they were to me as well.”
“The crew showed up on time, started right away, pruned the bushes, and cut down a tree in front that was in serious trouble, had dropped a limb and was ready to cause damage to our house. They were GREAT, did a wonderful job and were courteous and extremely helpful, they made sure we were satisfied with the outcome. We will use them again next year for tree removal. Thank you.”
“My initial walk through with Shane was very educational and he helped me to formulate my priorities for the work we needed done. When the crew arrived early, it reminded me of a habit ingrained into me in the Army based on this phrase, “If you aren’t 15 min early, you’re late.” These guys we’re on time and I appreciate that. Every member of the 4 man crew, lead by Christopher appeared well rested and ready to work. Christopher asked if we could walk through my priorities, which we did and he quickly grasped my intentions and explained what I could except. I could go on about numerous things that stood out to me while watching these guys work for 8 hours, but let me just say, that Im thoroughly impressed with the leadership, teamwork, experience and work ethic shown to me by this crew, which reflects well on the company that employs them. I highly recommend The services offered by Moster Trees, as they pretty much performed all of them on my 40,000+ SF Property. As long as Monster Trees continue to provide service like these and employ members like Christopher and his team, they will be my go to tree company”
“It has a well cared for look.
Not an overgrow feel to the property. Thanks for getting the limbs off the house and fence. Your timing was great After your trimming the fence strainers came in and did their magic.
Our Response has been great. Renters and Buyers love the new look.
The TLC and skilled craftsmanship goes a very long way.”
“I just want to thank you and Shane for going the extra mile and a half on this job. I'm a fan!
-thank you so much”
“I'm a senior citizen and scared to contact any kind of new service! I had two tree stumps that needed to be removed. I'm so thankful I called Monster Tree Service! Great price and great job by dependable and professional people you can trust.
Thank you for a job well done.”
“This isn't something I do very often, but I was just blown away by how good you all made me feel. I'm SO happy with the results of my trees, and I thank every one of you for your warmth and kindness. That's not something I experience often when I hire people to do things. I worry about doing things right, and it actually worries me when people I don't know need to come here (especially inside). All of you took away that fear for me, and I have no doubt I chose the right company. God bless you all for the work you do and the way you do it.”
“Thank you for all you have done for me. There was a word that I wanted to use when complimenting your team, but just couldn't remember it. Of course, now comes clearly. It is extraordinary. That is what you and your team offer. An extraordinary experience on every level.”
“Monster Tree has been fantastic to work with. I've been impressed with their customer focus, communication, and service delivery. Good company, I'd highly recommend them!”
“The previous homeowners planted a pine tree in a space only large enough for a crepe myrtle. I kept putting off removing the tree until it was taller than my two story home. It was touching my roof as well as my neighbors roof. Monster was one of three companies to whom I reached out. They were the first to call back and were incredibly friendly. I set up all three companies to come give an estimate. One of the companies never showed up and one of them kept rescheduling my appointment. Monster called to let me know they were on the way and showed up as originally scheduled. They provided a very fair estimate. They quoted what one tree service quoted when the tree was a solid 10 feet shorter. They also provided free suggestions on ways to improve my other trees' health. They never tried to push other services and were true to what the quoted. My tree was removed without damaging my house, my neighbor's house or the fence we share that was right next to the tree. The only trace of the tree when they left was a little sad pine cone that had rolled down the road. They were quick, thorough, careful and courteous. I would definitely use them again.”
“Monster tree service did a wonderful job. They were prompt , professional, and cleaned the whole area. I would definitely recommend them and I have.”
“All your people were experts, courteous, dependable. The price was competitive. I would hire them again which I plan to do.”
“The team was professional as usual and did a terrific job! Will be happy to use Monster Tree Service again in the future. Thanks!!”
“Your team did a wonderful job. Thanks so much for getting it done right, and exceeding my expectations. I will be a return customer.”
“Thank you so much for the wonderful job you did with my trees. I think the large one will be saved even though the other company said it was drowning and would die. Your team is professional and timely. My neighbors the Smiths and the Lunds will definitely use your company going forward. Again thank you so much!”
“This day and age it is hard to find great customer service but I must commend Monster Tree for theirs! Tropical Storm Bill blew in and took my beautiful tree down in half. I called, spoke with a “real” person, gave her my information and she said she would call me back with estimate of time when they could take a look at it. Realizing that they were going to be busy with the storms’ wake; I didn’t expect to hear from her the same day but about a half hour later she called me back told me Shane could be there in a couple of hours to meet me and take a look. Shane came, assessed, gave me a quote and I said “go”. He said he would have his crew take care of it as soon as possible. Few hours later after running errands I came home to tree gone and completely cleaned up. This is all in one day after a storm. I was very impressed. The communication via email and phone was perfect. Thanks and I will be using them in the future to take and care for all of my trees.”
“Thank you for removing the fallen tree from my driveway- service was very expeditious; and all work was done very well- looks great!”
“I filed a report with Angie’s List today 6/10/15. Thanks to the owner for responding personally to my concerns about clean up behind the shrubs that border my house and new windows. Everything looks very nice now! Great job with the trees!”
“I used Monster Tree Service to grind three stumps at my residence. They were very easy to work with, completed the work as agreed (very well) and at a reasonable price. I will use them again.”
“The Monster team was top-notch. Everyone I worked with was very professional and knew their job well. The on-site crew got straight to work and I was very pleased with the results. All the trimmings were picked up and hauled away, and the yard looks much better now.”
“I’ve used Monster Tree Service two years in a row and they provide great service with great value and respect my property. I would trust them with any friend and family that needs service.”
“The whole Monster team is customer focused and fair. They respond quickly and do a great job pruning and removing trees. I HIGHLY recommend them!”
“I have used Monster Tree Service two times, always on time, wonderful cleanup and very courteous employees. Would definitely recommend.”
“We are so pleased with the work you guys did! Glad I found you in the ad pages. Richard was wonderful and Shane and his crew were very professional and left our yard “neater than they found it”. The tree looks wonderful. We are beyond pleased and can happily refer you.”
“Great service. From the first phone call to Jamie, to talking to Richard who gave the estimate, to Shane and crew who came out and did the work. Everyone kept me updated on what was going on and the progress of the job. The price was very good and the work was done is way less time than I thought it would be. I would recommend Monster Tree service to anyone without hesitation….Even to my brother-in-law….and I don’t even like my brother-in-law…..GREAT JOB EVERYBODY.”
“I had a tree I was going to wait to cut down but Monster Tree Service suggested that we not wait because of the condition of the tree. I took their advice and let them do it and I’m glad I did. They showed up on time in freezing drizzle and had the tree down quickly. After removing the tree, we discovered that it was so diseased that it was hollow and was one storm away from falling on my house. They also checked my other trees to make sure they were okay and trimmed them. Not only did they do a great job cutting down the tree, but they did a great job cleaning up. It is as if the tree never existed. They exceeded my expectations for a price much lower than I was quoted elsewhere.”
“We moved into a house with a large yard full of trees that had not been touched in more than 15 years. Monster Tree Service saved our yard and we can actually see our house from the street now. They came in early and worked nonstop until the job was done. The crew was friendly, hardworking, and knowledgeable. They explained what they were doing and why. Very happy with the price and service.”
“Loved these guys! Had a large tree taken down in my front yard and had a stump ground up. Monster sent two crews – 1) to cut down tree and shred it and 2) to grind up the stump. Each crew only took a few minutes to do their jobs, left the yard in great shape, and were polite and courteous. I would totally use these guys again!!!”
“Very efficient and their price was very fair and satisfactory. The stump grinding they performed for us was successfully accomplished.”
“Monster Tree Service was very professional when they gave me an estimate. Days later they came and trimmed my trees – by the way my trees now look great. I definitely recommend them for your tree trimming needs!”
“Terrific!! Professional!! Knowledgeable, dependable and efficient!! Deliver on what they say they will do and more. I had trees damaged from a storm and, with attention to detail pruned, and trimmed 4 trees where they look great and will grow back properly. They also removed a 5th tree and did so with care and top notch equipment. Everything completed and cleaned up. Recommend Monster without question or hesitation.”
“First time customers with very sick and very old Red Oaks in my front yard. With winter coming and the possibility of snow, we didn’t want a ton of wood crashing through our roof. Upon reading a few reviews, we decided to go with Monster Tree Service. In less than 2 hours these guys not only trimmed two very old and tall red oaks (One is at least 63, and it is believed that the other is close to 100 years old, or so we were told by another tree company 10 years ago)… but they also removed the dead limbs, raked the yard, used a blower to clear the sidewalks and street…and thanked me for choosing them. Top notch service, friendly and efficient staff.”
“Shane and his crew have done an awesome job even though they had to work on a small area. They did the job exactly as what we have discussed over the phone. They even hauled away 4 bags filled with wood clippings, branches and other debris. They were reliable, quick and very hard working. At the end of the day, I just wanted someone who I believe could do a decent work and I felt Shane and his crew were able to do so. I also believe his pricing was fair enough. I had no hassles in getting a quoted price and they were very efficient with their job, including the cleanup. So if you are having tree problems, get them trimmed or cut here!”