rochester Testimonials

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Very receptive when I had questions and got the job done quickly
KC
Highly knowledgeable about trees and skilled in removing either the trees or parts of tree next to house. Always concerned about our safety and the safety of their crew
Charlie & Judith
Jason and Monster Tree Service crew, thank you for the great work and you did with tree-trimming, shrub removal, and stump grinding. Our job lasted longer and took many more trips than planned because of ground bees but I really appreciated how easy it was to keep in contact and how flexible you were with us.
Donna
Thank you very much for taking care of my birch tree! It looks so much better and hope it will continue for many years.
Marylynn
The workers were respectful, polite and efficient. Cleanup was outstanding.
John
Jason was wonderful to work with as we were impressed with his knowledge, honesty, and expertise. The team who came out to do the work were amazing professionals in every way- Expert in their craft, friendly, and the job from start to finish was completed in a very professional manner. Can’t say enough about Monster Tree Service.
David V
Needed emergency tree service, they came right away, professional, would use again if need additional service
Esra
Had an issue with Magnolia scale this year. Jay came out & did the treatment & we started seeing a big difference within a week
Deb M
I was happy with the price and Jason’s professionalism. The tree cutting team did a great job pruning and cleaning up what was removed. Would definitely use them again
Linda
Mike and Nick did a fine job. They talked with us first to confirm what they needed to do, and then separately or together they went to work The results were wonderful. The big job was the huge maple at the corner of the yard. They got up into the tree, and higher and higher they trimmed and cut small and larger branches. The result is a safer, beautifully shaped tree. They did a thorough clean up at the end. Wonderful work
Alexander D
The guys were great. They worked efficiently as a team and did everything required.
Randi W
Took the time needed to thoroughly evaluate health of oak tree. Explanation clear and understandable. Honest prognosis of tree’s ability to recover. Prompt treatment. Highly recommend them
Marge E
Starts with how wonderful Jason is. The prices are reasonable and the crews (had them both) are professional, courteous and thorough. What more could you ask for. Will NEVER go to anyone else, as I have been burned several times by others!
Norma
Thank you Jason and crew on a professional and efficient job at my house yesterday. Jason was a pleasure to work with, pricing and coupons were competitive but stood above the rest. The crew was polite and took great care around the house. We will be recommending your services whenever the opportunity arises.
Mark Luxemburg
Totally satisfied with all they did...will have them back. Thorough, professional, and courteous.
Laura
Very professional. Great service!
Beth H
Jason gave me an honest, reasonable proposal, called before coming out and did a great job trimming my sugar maple tree. Nothing left behind but a little sawdust! Thank you.
Kenneth B
Did over and above. Left everything clean
Frank
Friendly service and performed as per Contract.
Phil
excellent advice and prompt service
Dave K
The crew did an excellent job cleaning up a storm-damaged willow tree and two apple trees in my back yard. From creating a "road" of panels to get their equipment to the trees without damaging the lawn to cleaning everything up afterwards, everything was done to the highest standards. I wouldn't hesitate to call Monster Tree Service for future tree work.
Ed R
Found Monster Tree Service at the home show. They did an estimate and came out to remove 3 trees, grind out 3 stumps from previous work done by someone else and purchased and planted a new tree for us. The crew was fantastic - they were fast, they cleaned up completely - not even our very picky neighbor had any cause for complaint when the work was done. And the tree they found us is fantastic! Highly recommend. Easy to work with, spot on estimate/quote and fantastic crew.
Jessica
I had to get some work done on a great big sugar maple. Another tree company came and did some damage to the tree. Jason helped me out big time. He gave freely of his time, his expertise and he helped us choose the best options for our tree after having to deal with the damage caused by the other company. Jason is gracious, smart, caring, responsive and has integrity! I cannot say enough positive things about him. Anyone needing tree work done can rest assured that Jason from Monster Tree will give you the absolute best customer service and do what is right for your tree!
Maureen
Great Job. Called and made a quick and easy appointment. Justin came right on time and gave me options on trimming a huge cherry tree and cutting it down. Gave me both the pros and cons to doing it and didn't pressure me for the most expensive option. Provided me a quote on the spot and emailed it to me within mins. Explained the cost and the discounts associated with multiple trees or services. Was scheduled quickly and day of service they kept me informed through out the process and completed the work in a timely manner. Will definitely use again in the future.
Arjan
Great job by Monster Tree Service removing 4 ash trees and pruning of two maples. Will definitely call for the next stage of my tree projects
Mike
I want to thank Kyle and Trevor for removing a tree in my front yard ...they were professional and personable .. you should be proud of these two young men
Laura
We had 4 large Ash Trees Removed and our neighbor had 3. The crew worked all day on bringing all 7 trees down and completed this massive job in a single day. They came back to grind the stumps and returned to pick up the large logs that couldn't go through the chipper. They routinely stayed on top of the clean up, which was no easy task. From start to finish, I was so impressed with the work ethic, competency and professionalism of this whole operation. The humans that made up the crew were the nicest group of people, which made the whole experience an absolute pleasure. I will definitely call on them again for future projects.
Judy Barnum
We really could not have been more pleased! Professional, careful and attentive. Clean up and removal was seamless. Would highly recommend them!!!
Michael D'Ambrosio
Thanks to Jason and the crew for doing such a great job caring for our wonderful Legacy Maple! They did just as Jason said, pruning it and supporting it without chopping it to bits. It still looks majestic and we feel much safer now that it has received some long overdue TLC!
Matt
You did a great job and we are happy with the results.
Margaret
We are very pleased with the end result.
Shirley
I highly recommend Monster Tree Service. I have a huge magnificent Sycamore tree that developed a crack in the base. Jason came over to advise me within a few days. He thoroughly explained what needed to be done to save it. The crew, Mike and Emily, were very professional. They answered my concerns of how much needed to be pruned. They did a great job. The tree looked natural when they were done. The cleanup was so good you wouldn’t know they had come. Don’t hesitate to call should you need a tree service. You will be pleased.
Karen M
Thank you! Your crew did a great job!
Ken S
Great job & we’ll remember you for the future.
Liz
The tree looks pretty. We will use Monster for sure on future needs
Karen
Thank you Jason and crew for doing such a great job - will contact you in the future
Becky
I have used numerous tree service companies over the years but I was highly impressed with the quality of work and efficiency demonstrated by monster tree service. Jason provided a detailed job description and fair estimate. The work was completed on time. I was impressed with the crew, their safety procedures and the quality of equipment. Jay, the owner was onsite working and followed up to make certain of my satisfaction with the job. This was a very large project, pulled off without a hitch. I would highly recommend Monster.
John
You and your team did a very professional and clean job. I have had a lot of tree work done through the years, by far, you guys did the best with no damage to surrounding land, plants, bushes, and best clean up!
Deb
Thank you for the professional and expert work. I am more than satisfied. I look forward to using Monster in the future.
Joseph B
Your team was impressively professional and extremely talented and knowledgeable. It was an absolute pleasure to have Monster trim the trees. They left the yard in immaculate condition. Your team have made this process really easy and I wanted to let you know how much I appreciate that.
Heather H
Jason, Monster Tree’s certified arborist, stopped by recently to provide an estimate for the removal of a huge silver maple in my backyard. He was very prompt and professional, even letting me pick his brain on some unrelated tree issues on the property. I received an email with an itemized quote before most of the other tree companies had even called back to discuss the job. After reviewing a handful of quotes, I hired them to do the removal. From start to finish they demonstrated why they were worth every penny spent! They had to access my neighbors yard, and had all the right equipment to make sure they left no trace. Thank you to the crew for your expertise and thoughtfulness!
Neal
What an Outstanding Job they did for me !! 7 Large trees overhang house and barn, gone in 1.5 days. That included the stumps being ground. Their quote was great, and the service was way better than I expected ! This is a very professional outfit and the communications prior and during the work were excellent. I have more work to have done in the Spring, and they are the only ones I will call. Thank you Monster Tree Service !!
Matt