Rochester Testimonials

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Both Jason (bidder) and the trimming crew were very friendly and professional. They were helpful with our neighbors as our tree overhangs part of their side yard. They did great work trimming and cleaning up the branches. We would highly recommend Monster Tree Svce
Beth
Many thanks to Monster Tree Service! My yard looks beautiful. You have a great crew.
Diane
Jason is extremely knowledgeable, and doesn't push treatment if it's not financially sound. I asked him for advice on some evergreens that I have in my yard that are losing needles. He said he could treat them, but it'd be a yearly expense, and may not be worthwhile in the long-run. He also recommended replacements that would be better suited to my soil and less prone to disease
Jamie K
Arborists were really good at the removal. Good response time on follow up stump grinding
Don S
Appreciated a fair estimate for the pruning on two trees and the end results met our expectations including cleanup
David S
The folks who pruned our trees were very professional, on time, knew exactly what they were doing and cleaned up beautifully when they were finished. I would definitely recommend Monster Tree Service.
Gail
Price was right on. They were efficient. Fast. Knowledgeable.
Laurie
Our maple tree looks great from being shaped! We also had a tree and dead lilac bushes that were half cut down previously and monster tree came in and finished removing the trunk and stumps 👍
Amanda
Totally professional. These guys are good
Newt
Reliable, communicates well, cleans up afterwards, and do a great job
Judy
Thank you for a job well done
Byron
Great Service
Cecilia
Professional crew. Work was done on day contracted to do. Excellent clean up
Jonathan
The guys were very personable, explained everything they were doing, and were very careful with our property. The pruning went well, and everything was picked up before they left
Jack
It was a pleasure doing business with your company! Calls and emails were answered right away, and it was super easy to schedule work. Will definitely use in the future.
Patty
Excellent service!
Brian W
A clear explanation was provided about exactly what services were recommended and why
Tom D
I could not be happier with the service I received from Monster Tree. They responded immediately to my call, came to do an estimate within days, and then followed up and did an excellent job! Great service at a very fair price
Kathy W
Very easy to communicate with Jason, and he was quick to respond. The crew that came out did an awesome job! They were careful with their work and seemed very experienced. Overall we were thrilled with the whole process! Thank you!
Amanda
Finished the job despite rain and the clean up afterwards was excellent
Tom
Communication has been great. Also Jason's expertise has been welcome. Glad Ann at Josh Landscape referred you.
Art M
Thank you for the outstanding job!
Pat
Excellent service!
Raymond
You came when you said, Got it done quickly, Cleaned up as best as you could with snow on the ground. My maple looks a little funny right now but I'm watching every day as the leaves start to come out and fill in. The oak looks good. With the pussy willow gone, i have more space in my yard & it will be so much easier to mow.
Debbie
Great customer service, quick response and courteous and honest communication.
Ann
Friendly, professional, clean up excellent, fair price.
DD
A very professional and well done job. The tree was removed quickly. They were respectful of my property. I highly recommend
Sandra
Your crew were here, quickly did the necessary tree trimming, cleaned up the yards, and left our lawn in good shape. We also appreciate the reasonable price for our tree service. We will call Monster Tree Service again for any other tree issues. Thank you
Melinda
Very professional and friendly. Excellent job.
Sari
Professional and very knowledgeable. Needs were prioritized
Carol
Always a pleasure and good service!!
Steve W
The crew was very efficient and thorough. It was a very large tree and they had it down in no time and made sure everything was cleaned up.
Pat
There was no residue left behind to even indicate that a tree was taken down
Vern
Very dependable did what needed to be done. Very clean overall a great job
Craig
Did a great job seeing it was a freezing day when they came. Calls to them were answered within 15 minutes. Would call them again
Carol
Kind and courteous. Very clear explanation of what to expect with the services
Sara
The tree was down fast and they cleaned up the yard!!
Kathleen
great team of professionals
Greg
Estimate was very reasonable
Peter
I’ve worked with a lot of tree companies through my business. Monster was by far the best
Mike
Thank you for the professionalism from start to finish
Chris
The crew did a great job. I can't wait to see what everything looks like in the Spring. I already have plans for Monster Tree Service to come back next year for another project. Thank you very much!
Donna
Job well done and the crew was excellent!
Barbara
Jason did a great job bringing our project together. The crew that came out completed the work in a professional manner. They did such a good cleanup that my yard was in better shape after they left than it was before they arrived. Thank you very much.
Rick
I would highly recommend Jason and his crew to anyone. They arrived on time and were professional, courteous, and exercised caution. The way they worked together made the job of removing our nine trees look effortless. The respect for our property and the clean up afterwards was greatly appreciated. Great job, guys!
Barb C.
We had multiple trees worked on by Monster Tree Service. Jason was great to work with. He took the time to explain the work that needed to be done and he even came back a second time to make sure I was comfortable that we were on the same page with the work that was going to be done. The crew that came out to the do work was professional and I was very happy with the clean up.
Tim
The Monster Tree Service crew did an excellent job. They even got the sawdust off my roof. They went above and beyond.
Chris K.
The crew did a GREAT job and treated my neighbors well.
Jan M.
Thank you Jason and the entire crew who were here on Monday to take care of my oak tree. They were very professional, yet friendly, and did an exceptional job on the tree, yard, and driveway/road with the orange cones. Please let them know. Happy New Year!
Sharon F.
The crew did a great job. Pass along my thanks to them!
Hugh
Very very positive review for the two service workers (Kyle and Nick) who were in my neighborhood doing tree service at a neighbor's house today (1/3/2020). I spoke to Kyle and asked him for a price to remove a maple in my front yard. The price was GREAT and the personalities of the workers were professional and to be proud of. They completed my service within a short time and clean up was exceptional. Would recommend your company to others without hesitation.
Fred R.
Jason was very knowledgeable about my tree issue and able to offer various ideas about how to solve it. Thank you!
Katie
Your crew did a great job. Thank you, I am very pleased.
Mike B.
Professional, friendly, quick, and efficient service at a fair price. Crew arrived on time, explained how they would complete the work & did an excellent job cleaning up. Highly recommend Monster Tree Service.
June S.
You guys did a great job!
Donna B.
Confident in your knowledge of what was wrong and what would be the best course of action to save a 180+ year old maple. Well priced quote, stayed in contact throughout the job process. Friendly, flexible and very professional. I will always use Monster Tree Service for all my arboreal needs.
Colleen P.
Best crew in town! Great chemistry in the crew culture, reflects the company leadership. Jason and Jay are very intelligent arborists, with core safety values. The response time this office has is like no other company in the area. Immediate call backs and pricing is right where it should be. Very happy with their service.
Stuart
Monster Tree Service might seem expensive compared to some other tree services but one gets excellent service. The job was clean, satisfactory and completed timely.
Sanjukta
We had a different request for a tree service company. We needed a statue placed on top of a tall tree stump. They helped us out promptly and perfectly. They were very nice to do business with.
Kate F.
Jason was very professional. The work was done on time and as promised. Clean up was terrific. We are very pleased to have a business we can depend on.
Judy
Very professional!
Larry
Everyone did their job very safely. All men worked like a well-oiled machine. Always knew where his coworkers were at all times. All were personable & friendly.
Sue
Thank you! The gentleman they sent was absolutely fantastic and incredibly hard workers.
Evan
Quick. Very receptive when I had questions and got the job done quickly.
KC
Highly knowledgeable about trees and skilled in removing either the trees or parts of the trees next to the house. Always concerned about our safety and the safety of their crew.
Charlie & Judith
Jason and Monster Tree Service crew, thank you for the great work and you did with tree-trimming, shrub removal, and stump grinding. Our job lasted longer and took many more trips than planned because of ground bees but I really appreciated how easy it was to keep in contact and how flexible you were with us.
Donna
Thank you very much for taking care of my birch tree! It looks so much better and hope it will continue for many years.
Marylynn
Thank you very much for taking care of my birch tree! It looks so much better and hope it will continue for many years.
John
Jason was wonderful to work with as we were impressed with his knowledge, honesty, and expertise. The team who came out to do the work were amazing professionals in every way- Expert in their craft, friendly, and the job from start to finish was completed in a very professional manner. Can’t say enough about Monster Tree Service.
David V.
Needed emergency tree service, they came right away, very professional. Would use again if need additional service.
Esra
Had an issue with Magnolia scale this year. Jay came out & did the treatment & we started seeing a big difference within a week.
Deb M.
I was happy with the price and Jason’s professionalism. The tree cutting team did a great job pruning and cleaning up what was removed. Would definitely use them again!
Linda
Mike and Nick did a fine job. They talked with us first to confirm what they needed to do, and then separately or together they went to work. The results were wonderful. The big job was the huge maple at the corner of the yard. They got up into the tree, and higher and higher they trimmed and cut small and larger branches. The result is a safer, beautifully shaped tree. They did a thorough clean up at the end. Wonderful work.
Alexander D.
The guys were great. They worked efficiently as a team and did everything required.
Randi W.
Took the time needed to thoroughly evaluate the health of our oak tree. The explanation was clear and understandable. Honest prognosis of tree’s ability to recover. Prompt treatment. Highly recommend them!
Marge E.
It starts with how wonderful Jason is. The prices are reasonable and the crews (had them both) are professional, courteous and thorough. What more could you ask for? Will NEVER go to anyone else, as I have been burned several times by others!
Norma
Thank you Jason and crew on a professional and efficient job at my house yesterday. Jason was a pleasure to work with, pricing and coupons were competitive but stood above the rest. The crew was polite and took great care around the house. We will be recommending your services whenever the opportunity arises.
Mark Luxemburg
Totally satisfied with all they did...will have them back. Thorough, professional, and courteous.
Laura
Very professional. Great service!
Beth H.
Jason gave me an honest, reasonable proposal, called before coming out and did a great job trimming my sugar maple tree. Nothing left behind but a little sawdust! Thank you.
Kenneth B.
Did everything over and above. Left everything super clean.
Frank
Did exactly what we expected. Friendly service and performed as per Contract.
Phil
Excellent advice and prompt service.
Dave K.
The crew did an excellent job cleaning up a storm-damaged willow tree and two apple trees in my back yard. From creating a "road" of panels to get their equipment to the trees without damaging the lawn to cleaning everything up afterwards, everything was done to the highest standards. I wouldn't hesitate to call Monster Tree Service for future tree work.
Ed R.
Found Monster Tree Service at the home show. They did an estimate and came out to remove 3 trees, grind out 3 stumps from previous work done by someone else and purchased and planted a new tree for us. The crew was fantastic - they were fast, they cleaned up completely - not even our very picky neighbor had any cause for complaint when the work was done. And the tree they found us is fantastic! Highly recommend. Easy to work with, spot-on estimate/quote and fantastic crew.
Jessica
I had to get some work done on a great big sugar maple. Another tree company came and did some damage to the tree. Jason helped me out big time. He gave freely of his time, his expertise and he helped us choose the best options for our tree after having to deal with the damage caused by the other company. Jason is gracious, smart, caring, responsive and has integrity! I cannot say enough positive things about him. Anyone needing tree work done can rest assured that Jason from Monster Tree will give you the absolute best customer service and do what is right for your tree!
Maureen
Great job. Called and made a quick and easy appointment. Justin came right on time and gave me options on trimming a huge cherry tree and cutting it down. Gave me both the pros and cons of doing it and didn't pressure me for the most expensive option. Provided me a quote on the spot and emailed it to me within mins. Explained the cost and the discounts associated with multiple trees or services. Was scheduled quickly and day of service they kept me informed throughout the process and completed the work in a timely manner. Will definitely use again in the future.
Arjan
Great job by Monster Tree Service removing 4 ash trees and pruning of two maples. Will definitely call for the next stage of my tree projects,
Mike
I want to thank Kyle and Trevor for removing a tree in my front yard. They were professional and personable. You should be proud of these two young men!
Laura
We had 4 large Ash Trees removed and our neighbor had 3. The crew worked all day on bringing all 7 trees down and completed this massive job in a single day. They came back to grind the stumps and returned to pick up the large logs that couldn't go through the chipper. They routinely stayed on top of the cleanup, which was no easy task. From start to finish, I was so impressed with the work ethic, competency, and professionalism of this whole operation. The humans that made up the crew were the nicest group of people, which made the whole experience an absolute pleasure. I will definitely call on them again for future projects.
Judy Barnum
We really could not have been more pleased! Professional, careful and attentive. Clean up and removal was seamless. I would highly recommend them!
Michael D'Ambrosio
Thanks to Jason and the crew for doing such a great job caring for our wonderful Legacy Maple! They did just as Jason said, pruning it and supporting it without chopping it to bits. It still looks majestic and we feel much safer now that it has received some long overdue TLC!
Matt
You did a great job and we are happy with the results.
Margaret
We are very pleased with the end result.
Shirley
I highly recommend Monster Tree Service. I have a huge magnificent Sycamore tree that developed a crack in the base. Jason came over to advise me within a few days. He thoroughly explained what needed to be done to save it. The crew, Mike and Emily, were very professional. They answered my concerns of how much needed to be pruned. They did a great job. The tree looked natural when they were done. The cleanup was so good you wouldn’t know they had come. Don’t hesitate to call should you need a tree service. You will be pleased.
Karen M.
Thank you! Your crew did a great job!
Ken S.
Great job & we’ll remember you for the future.
Liz
The tree looks pretty now! We will use Monster Tree for sure on future needs.
Karen
Thank you Jason and crew for doing such a great job - will contact you in the future
Becky
I have used numerous tree service companies over the years but I was highly impressed with the quality of work and efficiency demonstrated by Monster Tree Service. Jason provided a detailed job description and fair estimate. The work was completed on time. I was impressed with the crew, their safety procedures and the quality of equipment. Jay, the owner was onsite working and followed up to make certain of my satisfaction with the job. This was a very large project, pulled off without a hitch. I would highly recommend Monster.
John
You and your team did a very professional and clean job. I have had a lot of tree work done through the years, by far, you guys did the best with no damage to surrounding land, plants, bushes, and best clean up!
Deb
Thank you for the professional and expert work. I am more than satisfied! I look forward to using Monster Tree in the future.
Joseph B.
Your team was impressively professional and extremely talented and knowledgeable. It was an absolute pleasure to have Monster Tree trim the trees. They left the yard in immaculate condition. Your team has made this process really easy and I wanted to let you know how much I appreciate that.
Heather H.
Jason, Monster Tree’s certified arborist, stopped by recently to provide an estimate for the removal of a huge silver maple in my backyard. He was very prompt and professional, even letting me pick his brain on some unrelated tree issues on the property. I received an email with an itemized quote before most of the other tree companies had even called back to discuss the job. After reviewing a handful of quotes, I hired them to do the removal. From start to finish they demonstrated why they were worth every penny spent! They had to access my neighbors yard, and had all the right equipment to make sure they left no trace. Thank you to the crew for your expertise and thoughtfulness!
Neal
What an outstanding job they did for me! 7 large trees overhang house and barn, gone in 1.5 days. That included the stumps being ground. Their quote was great, and the service was way better than I expected! This is a very professional outfit and the communications prior to and during the work were excellent. I have more work to have done in the Spring, and they are the only ones I will call. Thank you Monster Tree Service!
Matt