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I used Monster many times for my house and my business complex for years. They are very professional and efficient. They came and land cleared the woods in the backyard so we would have enough room to do construction and they did it with ease.
Don & Deb B.
Last year during an ice storm, we had a very big pine tree fall on our house. After calling several companies, Monster was the only one that took our call. An arborist got to our house within an hour. We gave approval and a crane and crew came later that day and did a great job removing the tree. I highly recommend them, especially in an emergency!
Nicole L.
My mom had a seventy-year-old oak tree that needed to come down because of winter storm damage. The arborist, Max, showed up on time for the estimate and explained how they would do the tree removal. Everything went as planned and we are happy we found Monster.
Corry B.
I would recommend Monster Tree Service to anyone looking to have tree service done. We had three trees removed and two trees trimmed by them. We got an estimate the same day and the work was completed and we were 100% satisfied. My arborist and his crew were courteous, professional, and friendly.
Shakiera S.
I didn’t realize how much goes into cutting down a tree. The crew came in and took a thirty-foot tree down in pieces. They cleaned up the yard like it was theirs. I will use them again.
Becky Y.
We had a huge tree come down a week before my son’s graduation party. When I called Monster they responded quickly and were the only ones who seemed to get the urgency of the situation. From the minute I called, they were knowledgeable, professional, and friendly. The crew and the arborist, Tom, were all great. We are scheduled for more work and will always use them now.
Darryl S.
Our overgrown maple tree was creating so much shade that our lawn would not grow. We assumed we would have to cut the tree down to allow the sunlight in and to get rid of our muddy yard. The arborist recommended thinning and reducing the canopy size instead of removing the tree. This worked beautifully and now we can enjoy the yard again.
Janice A.
I bought a new house this year and shortly after moving in I discovered that I had some ugly trees on my property. I thought everything was dead, but their arborist (Max), he said all they needed was some TLC. Max saved me money by telling me not to cut down the trees but to trim and thin the deadwood out of the trees. I was so thankful I didn’t remove the trees because of the shade that I now have in the summer.
Drew & Ashley R.
WOW! what a great job taking down two large trees. The clean-up was exceptional and the price so much cheaper that other quotes we received. I would recommend Monster Tree Service without any hesitation. We will have them back next fall for additional work.
Coni
I recently had Monster Tree Service remove a "monster" tree from my backyard and I could not be happier! The crew was very polite and listened to my AND my neighbors concerns. They worked fast but safe and cleaned up once they were finished. I highly recommend them!!
Jeremy
We did some major landscaping last year so when we lost two trees we were concerned that taking the them down would leave us with more work and expense to re-do the work we had done last year. Nothing could be further from the truth. There was hardly a trace that two trees had been taken down and the patio and lawn were unscathed. Thanks very much. We look forward to working with you on deciding what to plant to replace the trees we lost.
Ross S.
Want to thank the "Monster" crew for such a great job in cutting and trimming our trees from the backyard. They were very professional and careful in their work. They also cleaned up immaculately. One of our trees looked like it had a nest inside and when we asked if they can bring that piece down to us to inspect, they obliged. Luckily there were no birds. Thanks Monster and crew . Will definitely use again and definitely recommend.
Mendozas
I [used to] have some pretty "gnarly' looking older trees that were in need of some TLC. I wasn't at home to watch the tree trimming, but I was pleasantly surprised to see they look much better now; and in the years to come be more healthy and happy. My yard was also cleaned up very well. Highly recommend Monster -- will definitely be calling in the [near] future for some more work.
Amy S.
Monster was out yesterday to do some pruning and cut down a large branch. The price was amazing and the service..... Wow. On time, courteous, went over all the things that were to be done, excellent clean up. I cannot say enough good things about our experience. We will definitely use Monster again!!!!!
Mary
The two fellows who came to take care of our two tall trees were friendly, ( one even carried in a bag of groceries for us!), efficient and professional. The one actually cutting the trees dropped them with precision and no damage to nearby trees. Equipment used to "chew up" the trees was awesome. They gave us a bonus deal on cleaning up a tree we thought we would have to do ourselves, which was much appreciated. I've already referred a friend and wouldn't hesitate to use them again.
Klare
A storm rolled through our area & unfortunately we had some tree damage. I had used Monster Tree Service in the past & they had done a great job. So I called again & they were prompt in coming by to view the damage, fitting us into their schedule & removing the damage. The group all around are easy to work with.
K. N.
Jake, Kevin, and Dave are great. They took great care in taking our trees down. Very hardworking and professional. I will recommend you to anyone who needs your service. Thank you so much!
Mark M.
The company has great customer relations, I had a huge oak tree right on the road that was dead and was having trouble getting a tree guy out it was so big so called Monster Tree on a fluke and they came out prompt and did the job! They came before the weather go too cold too which was concerning as one of the branches would hit the power line if ice got on it. Great crew of men, professional guys did a great job I am very satisfied and would highly recommend them. THANK YOU MONSTER TREE!
Diane
The company was doing some work in the neighborhood and they seemed to know their stuff. I asked for an estimate to prune a couple of pretty big trees. Two days later, the trees looked great. The yard was clean and the crew was pleasant and professional. I am very pleased and will recommend with no reservations.
Tom S.
The crew came out the same day that I approved the work. I had to run a couple errands and by the time I got back home, the dead tree was down and they were clearing out the last of the branches. I was amazed! They cleaned up the debris and the yard looked like no one had even been there. Again, amazing. I would recommend Monster Tree Service to anyone without hesitation. Thanks guys!
Kris R.
Matt and his crew were absolutely amazing! Fast and efficient! In a matter of hours they took one of our dying elm tree down, pruned and cleared out dying branches of 7 other trees, took out bushes, and cleaned up better than our yard looked before they showed up! From the time they came out to give us an estimate to the time the left the job site, they were professional and did a terrific job!! Thank you Monster Tree Service!
Karina G.
Great service, I'm extremely satisfied!
Stefanie
Used Monster for the first time this Spring. Will use again! Excellent work, reasonably priced, fast and professional! Would definitely recommend to family, friends and neighbors.
Gail A.
Besides doing a good job on the tree, the lead workman was very polite and mannerly.
Cathy D.
I was a return customer but I can no longer recommend Monster Tree Service. If you are looking for good customer service I suggest you look elsewhere. Something has happened with this company over the past couple of years. Perhaps new ownership or new personnel. In any event service was poor. No communication.
Clinton Tymes
Very friendly cleaned up all the debris after themselves will definitely use them if ever needed again.
William G.
We have used Monster Tree Service twice now for tree removal and stump grinding. The staff from the sales rep to the men who do the job are all polite, and efficient. They all know trees and can give you good advice. This last job included the removal of quite a few trees and the grinding of their stumps. It was completed in a timely fashion with consideration of our special circumstances. The cleanup was perfect. The price was right and everyone I dealt with on the phone was pleasant and helpful. You get to talk to someone instead of pressing buttons and getting recordings. They call you back if you miss them. I just can't say enough nice things. In another year we will have more work and you can bet Monster will be doing it.
Charlotte
Owner came out quickly--that is the good. He looked at my 14 trees and said I was too far out (i.e. apparently he doesn't know his geography very well). Took my email address and said he'd check back but also recommend a service in Mound. Never heard back. Apparently MONSTER is too big and too much profit to do customer service with the little guy.
Randy Schlagel
I recently had Monster out to my home to remove several large pine trees. My sales person, Max Burton, was out to give me a quote. He was extremely professional and really knew his stuff. A short time later, 5 guys show up at my home with 2 very large trucks and a massive chipper and within 4 hours, all large trees were removed and the area was cleaned up of any/all branches. I was VERY impressed with the professionalism of the entire company. Max (and Monster) delivered what they promised and have already referred them to a client and family member.
Ed B
I have used Monster now on two separate occasions and I am very pleased with the price and service
Mark Toomey
This is the second time I used Monster Tree. Both times the project was performed with safety, and with care for the surroundings. This second tree removal was in a difficult location and management assisted in providing the guidance to remove the tree to assure a good job. All in all a very good experience.
George A.
Matt was very professional and quick to get our brush cleared out of our yard.
Rachel
I had Monster Tree take out a large tree with stump and root removal. When I went to plant grass this year, a large section of the root had not been removed. The cleanup was rushed because it started to rain and they didn't want to come back. Not a satisfied customer!
Barb Yost
I work in the trades and great workmanship in our Company is manditory. Your guys exceeded my expectations from start to finish.
Ed B
We had three very large trees removed and two pruned. We couldn't be happier from our experience with the crew at Monster Tree Service. From our initial contact to the end of the job, the team was awesome. They were very friendly, respectful of the property (and our neighbor's) and did a great job! Clean up was thorough and they even brought our garbage can up to the garage after the garbage company threw it into our yard. Very happy with the job and would highly recommend.
Tina and Corey L.
I used monster tree services a week ago they kept me updated on when they were coming out. They showed up on time and and went over everything with me before they started. Once they were finished they wanted to make sure that I was happy with the way that the trees look. I will say this for them I learned more about trees than i ever knew. They told me what I need to keep up with and the city codes I never knew that the city has codes for trees on how low they are. Once the job was completed the yard looks good, and they got up everything in the yard. All is well my trees look wonderful. Thanks again and yes I will be letting people know about you all. Thanks again job well done. Don't forget in Nov. you all are coming out to do my apple tree.
Linda
I would highly recommend Monster Tree Service. We had a White Pine tree removed and they did a excellent job. They came back to grind the stomp and picked up wood chips which also took many hours. The price was the best of the three estimates we obtained even considering the discount coupons they all offered.
Anthony and Nancy
Never in my life have I ever been so angry to see that while I was at work, your company was using my property, driveway and my tree WITHOUT PERMISSION to rig your gear to take down a tree on a property of another homeowner at Maplewood and Honetree Loop East. The weight of your truck on my driveway would have destroyed my blacktop, you could have broken my bay window which was 4 feet from your rigging and you had it rigged through one of my trees that is damaged and I am trying to protect. You can be glad I came home and found you in the midst of this because otherwise we would be seeing each other in court. Never in my life have I ever been so appalled by a tree company's brazeness. I use an arborist for my trees (who was recently out to check my trees) and I thank God I did not call your company. I'm sure you will not let this review be seen on your website. But - I just want you to know that I am glad you didn't get away with it.
No respect for adjoining homeowner's property -
My daughter had work done at her house and then was also charged for work they DID NOT do!! Very disappointed in the fact they have to pay for work that was never done. Would not recommend this company to anyone! They were quoted one price, and paid another.
Wendy
This was the first time I had to have any kind of tree work and bush removal done. I received several estimates and Monster Tree Service came in with the best price! The job was completed before the scheduled start date & the work that was performed was outstanding! Not only did they clean everything up and explain everything along the way, but they even cleaned up my mess outfront from me trimming those bushes. Big shout out to Andrew Deihm!! Thank you so much for all your help and advice. You guys are the best!! I will be recommending you to my family and friends and if I ever need more work done around my house you will be my first call!
Lynn M Bixler
The tree cutters, chippers, and stump grinders have successfully removed a 35-foot Maple that is curb-side on a busy Allentown street. Service included arranging for city permit and no-parking posts. All workers were extremely professional, personable, and left the area super clean. I am thankful for a job well done, on time and at a reasonable cost. The only downside: their promotional sign disappeared by the afternoon. Stay safe and watch your equipment when working here! And again, many THANKS!
Gail
From beginning to end Monster and my arborist, Max Burton, maintained complete professionalism. We had four trees removed and multiple trimmings. For unforseen reasons I had to delay my service, however they continued to hold my quote for 3 months as well do an additional walk through before the final work was done. As well, work had been missed but without hesitation the crew came back to finish the job. The final product is more then I could've expected. Thank you to Max and the whole monster team.
Ryan
I was extremely disappointed in the lack of communication and courtesy of this company. Three times I was cancelled, once due to rain, and then rescheduled only to have two of their men come on a totally different day. They only cut down a birch, said they would cut it up and stack it behind garage (I was paying extra for that) left the trunks on my lawn and took all the birch branches which I had asked to have piled up. The logs were covering my sprinklers and were partly on my neighbors grass. When I called to find out what was going on and to have them come back and remove the trunks, I was told they couldn't schedule it until the following week 'sometime'. I asked why these guys came out on the wrong day and I was told by the scheduler she didn't know why they were there. Meanwhile the two dead trees, which were to be cut were not touched and the logs laid on my lawn. I had to hire a man to come cut them into smaller pieces so I could remove them. After no results with Monster Tree I fired them. There was never an apology or any kind of courtesy. They kept the $200. plus the $100 coupon and I still have a stump in my yard. You'd think they could have at least removed that stump for the trouble! I would never recommend them!
Gwynne Fransen
Was so happy with the work the crew did on my crabapple tree. They did it exactly the way I asked!!!i will defiantly use them again in the future.
Irene klingerman
I contracted four different services with Monster in Doylestown, PA. Three of the four services were done very well and I was pleased with the outcome of those projects. Unfortunately, one tree was not handled per the contract. The field supervisor read the contract incorrectly and he thought 2 inches was 2 feet-on the contract it was written as 2”-which did not come through clearly on the small phone screen that was being used to read the job order. The field supervisor did question how much was being trimmed and settled on 12 inches. I was a bit taken aback by the look of the tree to say the least. This is a 30 year old specimen tree and I wasn’t sure how the tree was going to grow out. I began to call the arborist, but he was not returning my calls. I called the office and they did get in touch with the arborist. At this point the office instructed me to not call and that the arborist would get back to me. It took him almost 4 hours to return my call. By the time he called me he had had time to speak with the office and the field supervisor. When he and I finally spoke he was nice, but not as concerned as I was about the tree. We had what I would consider a major issue. I had sent pictures on my phone so he could see, but asked if he wouldn’t mind stopping by to see the tree. The response I got, why do I need to stop by, I’ve seen the pictures. Like I said in the beginning they did great work on three out of the four projects contracted. They arrived on time and cleaned everything up. I was very pleased with those, but I thought the way they handled what I considered a major problem with an specimen tree exceedingly poor.
Sean H
We called Monster Tree Service when a tree fell on our house during hurricane Michael. Rich came by the same day we called, and we had an estimate a couple of hours later. He was very knowledgeable, and even assessed other trees in our yard. The very next day his crew was there to remove the tree and the related debris. Excellent service! I can’t say enough about how pleased we were with their work.
Stephanie
Outstanding service by a American company. Quality, timely, professional job. Did exactly everything they said they would do with no excuses.Best of all given a fair reasonable price.
Joe
Monster Tree Servuce, Charleston, is so far beyond any other tree service around. They are professional, very responsive and quick to assist with anything I needed. They are amazing. Thank you
Delaveee
I highly recommend Monster Tree Services of St Louis, they were very professional and friendly. They were considerate of mine and next door neighbors property. They had the tree down and cleaned up in a few hours it's nice to know who to go to based on work and price. Thanks
Dean L.
Adam promised he would call the night before. He didn't. They showed up and didn't even bother to knock on the door. They took their giant truck down my small side alley. I would have told them not too. They ruined a railroad tie and ran into my yard and side steps ruining them. Bill said they could fix them and replace the railroad tie. They took down a VERY large branch within 10' of my truck. I would have moved it. They bent my fencing and a shepards hook. Terrible work. No concern for my property.
Jeff schober